Last updated: March 13, 2025
1. Introduction
GetReels ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you as follows:
- Identity Data: includes first name, last name, username or similar identifier
- Contact Data: includes email address
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
- Usage Data: includes information about how you use our website and services
- Content Data: includes text, images, videos, and URLs you upload or provide to generate content
3. How We Use Your Data
We use your data for the following purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features when you choose to do so
- To provide customer support
- To gather analysis or valuable information to improve our service
- To detect, prevent and address technical issues
- To process your content requests and deliver AI-generated videos
3.1 Processing of YouTube Content
When we process YouTube URLs that you provide:
- We only use the audio content for transcription and temporary processing purposes.
- We do not store or distribute the original YouTube content.
- The processing is transitory and solely aimed at creating transformative content through our artificial intelligence.
- We do not retain complete copies of the original videos on our servers.
4. Data Storage and Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Third-Party Services
We may use third-party services such as:
- Cloud hosting providers
- AI and machine learning services
- Analytics providers
- Payment processors
Each of these services may collect and process your data according to their own privacy policies.
6. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
7. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
8. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@getreels.com